Plan a service visit
Ask about your next scheduled cleaning and system check.
Arrange a visitLoading the page…
SunTask service & support
A cleaning visit, a system check, or something that needs attention. Start here. Our team will help you with the next step.
A rhythm of care
20 scheduled visits. Five years of support.
Four scheduled visits each year.
A care schedule illustration, not a record of completed visits.
Illustrative schedule · visit dates arranged with you
For eligible residential proposals. Your own agreement determines your coverage, visit entitlement and charges.
Choose what you need. Your message opens in WhatsApp so you can add the details before sending.
Ask about your next scheduled cleaning and system check.
Arrange a visitTell us what changed and when. Include the error message or a photo, if available.
Get system supportNeed help with monitoring access or a reading? Share what you see on your screen.
Ask about monitoringShare your name, site location and a short description. A quotation reference helps us find the right agreement.
The team checks the details and your service terms, then discusses the next step and any applicable charges.
The team coordinates a suitable time with you. Sending a message does not confirm a technician appointment.
Understand your coverage
For eligible residential proposals. Your own agreement determines your coverage, visit entitlement and charges.
Scheduled visits cover cleaning and system checks. Parts carry their maker's warranty, and component charges and exclusions are set out in your offer terms.
After the five included years, service can be renewed yearly at the rate published then. Renewal is a separate arrangement, not part of the included term.
Call during our listed hours, or email your service details and any relevant photographs.
Your name, registered phone number, site address or PIN code, and a short description of the issue. Add your quotation or invoice reference if available. Never send passwords or one-time codes.
The team needs to review your request and agree a time with you. A WhatsApp message or email alone does not confirm a visit or a response time.
Scheduled visits cover cleaning and system checks. Parts carry their maker's warranty, and component charges and exclusions are set out in your offer terms.
The RMS mobile app is not yet released on Android or iOS. Please use call, WhatsApp or email for help. If you already have monitoring portal credentials, you can continue using that portal.